Use DocsBot AI from Claude
Add the DocsBot AI connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorDocsBot AI
DocsBot AI integration for Claude and Codex
Create a DocsBot AI connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryCustomer Support
Use DocsBot AI from Codex
Add the DocsBot AI connection to a Space that runs Codex, then use it from every channel in that Space.
Use DocsBot AI from Sidekick
Connect your own OpenClaw to Sidekick while type.com provides the conversations, permissions, connections, skills, and automations.
Customer Support
What the DocsBot AI connector can do
DocsBot AI trains chatbots on a company's own documentation so customers get answers without waiting on a human agent. A support or product Space in type.com can ask Claude to spin up a new bot for a team, add a new training source like a website or help center, or capture lead details straight from an ongoing conversation, keeping bot setup and maintenance inside a normal thread.
One connection, many Spaces
Connect DocsBot AI once, then decide which Spaces can use it in threads, skills, automations, and coding work.
What teams do with DocsBot AI in type.com
Launch a bot for a new product area
Create a new bot within a team so it can start training on documentation for a specific product.
Create a new DocsBot AI bot for our onboarding documentation team.
Add a new knowledge source
Point a bot at a new website, sitemap, or uploaded file so its answers reflect the latest documentation.
Add our updated help center URL as a training source for the DocsBot AI support bot.
Capture a lead from a conversation
Save a visitor's contact details from an in-progress chat instead of losing them when the session ends.
Capture this conversation's lead details in DocsBot AI, the visitor asked about enterprise pricing.
Representative actions
- Capture Conversation Lead
Saves lead information to a conversation's metadata, whether or not the conversation record already exists.
- Create Bot
Creates a new bot within a team for training on a set of documentation.
- Create Bot Source
Adds a training source, such as a URL, file, or sitemap, to a bot's knowledge base.
- Create Webhook
Subscribes to real-time notifications for bot events like new leads or escalated conversations.
- Delete Bot
Permanently removes a specific bot by its ID.
Connection
API and auth details
DocsBot AI provides APIs for creating, training, and chatting with documentation-trained bots. Public docs cover chat endpoints, bot and team administration, training sources such as websites, cloud files, Slack, GitHub, Zendesk, Confluence, SharePoint, Google Drive, and actions for customer support automation.
- Source
- type.com catalog metadata
- Auth schemes
- API key
- API docs
- https://docsbot.ai/documentation
- API reference
- https://docsbot.ai/documentation/developer
- Official site
- https://docsbot.ai/
FAQ
Questions people ask before connecting DocsBot AI
Can Claude manage DocsBot AI bots from type.com?
Yes. Once DocsBot AI is connected to a Space, you can ask the agent to create a bot, add a training source, or capture a lead, and the result shows up in the thread for the team.
How does type.com authenticate with DocsBot AI?
DocsBot AI uses an API key. An admin adds it once when setting up the connection and controls which Spaces can use it.
Can DocsBot AI training updates run on a schedule?
Yes. A recurring task, such as re-adding an updated help center source weekly, can be set up as a type.com automation that posts to a channel.
Is this the same as a DocsBot AI MCP server?
Not exactly. type.com uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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Connect Productlane to Claude in type.com to log feedback, add contacts, and publish changelog entries from a thread.
Connect Re:amaze to Claude in type.com to pull tag usage reports and canned response templates from a shared support thread.
Connect Respond.io to Claude in type.com to create contacts, tag conversations, and review messages from a thread.