Use Dialpad from Claude
Add the Dialpad connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorDialpad
Dialpad integration for Claude and Codex
Create a Dialpad connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryEmail & Messaging
Use Dialpad from Codex
Add the Dialpad connection to a Space that runs Codex, then use it from every channel in that Space.
Use Dialpad from Sidekick
Connect your own OpenClaw to Sidekick while type.com provides the conversations, permissions, connections, skills, and automations.
Email & Messaging
What the Dialpad connector can do
Dialpad supports voice, messaging, and contact center operations across a company's phone system. With a Dialpad connection in type.com, an ops or support Space can ask Claude to block a spam number, assign a department operator, or add someone to a coaching team, with the change logged in the thread.
One connection, many Spaces
Connect Dialpad once, then decide which Spaces can use it in threads, skills, automations, and coding work.
What teams do with Dialpad in type.com
Block unwanted numbers quickly
Ask the agent to add a phone number to the blocked list so spam calls stop reaching the team.
Block this phone number in Dialpad, it's been calling our support line repeatedly.
Assign an operator to a department
Add a user or room as an operator for a department to manage call handling for that group.
Add this agent as an operator for our Billing department in Dialpad.
Add a new member to a coaching team
Assign a user to a coaching team with the right role so performance monitoring includes them.
Add this new hire to the Sales coaching team in Dialpad with the trainee role.
Representative actions
- Access control policies listing
Lists custom access control policies defined for AI contact center settings, useful for auditing permissions.
- Add blocked phone numbers
Adds phone numbers to the blocked list to stop unwanted calls or messages.
- Add department operator by id
Assigns a user or room as an operator for a specific department, with an optional role.
- Add member to channel
Adds a user to a specified communication channel.
- Add member to coaching team
Places a user onto a coaching team under a chosen role for performance monitoring.
Connection
API and auth details
Dialpad exposes APIs for voice, SMS, user and office management, contact center operations, call logs, analytics, recordings, transcripts, agent status, and webhooks for communication and support workflows.
- Source
- type.com catalog metadata
- Auth schemes
- OAuth, API key
- API docs
- https://developers.dialpad.com/
- API reference
- https://developers.dialpad.com/reference/
- Official site
- https://www.dialpad.com/
FAQ
Questions people ask before connecting Dialpad
Can Claude manage Dialpad settings from type.com?
Yes. Once Dialpad is connected and shared with a Space, Claude can block numbers, assign operators, and manage coaching teams from a thread.
How do I authenticate Dialpad in type.com?
Dialpad supports OAuth or an API key. An admin sets up the connection once and chooses which Spaces can use it.
Can Dialpad list reviews run on a schedule?
Yes. Turn a recurring check, like reviewing the blocked numbers list monthly, into a type.com automation that reports to a channel.
Is this the same as a Dialpad MCP server?
Not exactly. type.com uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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Connect Beamer to Claude in type.com to count post comments, check unread posts, and pull category details from a shared product thread.
Connect Bouncer to Claude in type.com to run batch email verification, check deliverability, and screen for toxic domains from a shared thread.